Comparative study of the components of quality of working life

Authors

Keywords:

Quality of working life; Dynamic processes; Total quality; Continuous Improvement; Teleworking.

Abstract

Our line of research in 17 years has been total quality and its problems in SMEs of Córdoba. Until now, we had not studied the concept of Quality of Working Life (QWL). This project is part of a larger one that integrates the Current Population Challenges program, where we have included the QWL, because we understand that a current population challenge is to study the factors that affect it: unemployment, underemployment, precarization, economic crisis, gender issues that have not been surpassed in years, preconceptions about the lower capacity of female decision-making against the male, among others. In recent months, an additional, unthinkable and serious factor, such as Covid-19 quarantine, has come to further complement people's work and thus this concept. The QWL study is a young field, where authors do not agree on identical dimensions and variables for measurement. As a first stage, we have compared updated studies and added factors due to the impact of total quality and Covid-19 quarantine, for building a superior model for decision-making and a questionnaire which we have probed in some organizations.

Author Biographies

Nélida del Carmen Castellano, National University of Cordoba

Tenured Professor by Contest D.E. - Consultant Professor UNC since 2018. Dept. of Administration, Faculty of Economic Sciences UNC. Category I Teaching / Research Program. National Universities Research Project Evaluator. Evaluator at CONEAU of postgraduate careers. International Evaluator of the Ibero-American Quality Award (FUNDIBEQ). Director of the Total Quality Transfer Center. Consultant on Total Quality and Administration issues.

Esteban Damián López, National University of Cordoba

Bachelor of Administration - FCE - UNC. Studying the Master in Applied Statistics - UNC. Founder of Quappro - Consultant specialized in Quality Management Systems. Professor and Head of Educational Technology at Fundación Carbonell. University Professor of the subject Organization and Management of Health Institutions at the University Institute of Biomedical Sciences of Córdoba (IUCBC) and Introduction to Mathematics - FRC - UTN. Member of the Total Quality Transfer Center - FCE - UNC: he has worked in technical assistance to public and private organizations and in research projects related to Total Quality Management. Responsible for Quality of Service of the Private University Hospital of Córdoba (2012-2016).

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Published

2020-12-30

How to Cite

Castellano, N. del C. ., & López, E. D. . (2020). Comparative study of the components of quality of working life. Scientific Journal Visión De Futuro, 25(1). Retrieved from https://visiondefuturo.fce.unam.edu.ar/index.php/visiondefuturo/article/view/497

Issue

Vol. 25 No. 1 (2021): January / June

Section

Original Articles

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Copyright (c) 2020 Nélida del Carmen Castellano, Esteban Damián López


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