Improvement of key processes through the analysis of value added in technology- based companies a single project productions of the water sector in Cuba
Keywords:
Process improvement; Analysis of value added; Technology-based companiesAbstract
In this paper, we present the main results of research designed to improve key business processes, using a procedure designed for this purpose, and which includes among its main stages, the analysis of value added by activity, adapting to technology based companies’ productions by one of the water sector project in Cuba. The procedure consistently combines different techniques such as multi-criteria decision analysis for selection of the key processes and analysis of value added by activity to identify key processes to improve and identify opportunities for improvement. The main results are able to identify, classify and relate the processes takingplace in the organization, and represent them in a process map, and then determine the key processes for improvement, based on the analysis of value added at each process of each of the activities in it. Derived from the results obtained are proposed and implemented a set of organizational improvements had a positive economic impact for the company under study, allowing a positive conclusion on the feasibility of implementation, flexibility and robustness of the procedure developed in technology-based companies single project productions of the water sector in Cuba to support their business management.
Downloads
Published
How to Cite
Issue
Section
License
License
The works published in this magazine are under the Creative Commons Attribution-NonCommercial 2.5 Argentina license.
Important: The author is the owner of the rights to exploit the contents of the article of his authorship.
You are free to:
Share — copy and redistribute the material in any medium or format.
Adapt — remix, transform and build from the material.
The licensor cannot revoke these liberties as long as you follow the terms of the license.
Under the following terms:
Attribution - You must give appropriate credit, provide a link to the license, and indicate if any changes have been made. You may do so in any reasonable way, but not in a way that suggests that you or your use is endorsed by the licensor.
Non-Commercial - You may not use the material for commercial purposes.
There are no additional restrictions - You cannot apply legal terms or technological measures that legally restrict others to make any use permitted by the license.
