EVALUATION OF RIESGO MANAGEMENT FROM AN AGGREGATED INDEX: APPLICATION IN A CUBA ESTUDIO CASE
Keywords:
Risk Management, Risk Indicators, Risk Management Level, Tourist Destination, TourismAbstract
Organizations aspire to obtain positive results at large by properly managing their resources, maintaining international standards and the national regulatory framework. This investigation has the objective of proposing a Risk Management Index (RMI) that allows us to identify the level of demand with which the resources and elements that are vulnerable to the organization are managed. The article includes the selection of the most representative dimensions for the development of the Risk Management Index and its evaluation using an ordinal valuation scale and the value obtained in each dimension. When starting the investigation, we use a variety of tool such as group work, interviews, document consultations, simple ordering methods, and expert methods that provide scientific support for the investigation. As a result of the implantation in the Cuban tourist destination Cayos de Villa Clara, it was found that the level of Risk Management in the designed destination was evaluated as good.References
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